Morale, also known as esprit de corps when discussing the morale of a group, is an intangible term used to describe the capacity of people to maintain belief in an institution or a goal, or even in oneself and others. The second term applies particularly to military personnel and to members of sports teams, but is also applicable in business and in any other organizational context, particularly in times of stress or controversy. While the term is often used by authority figures as a generic value judgment of the willpower, obedience and self-discipline of a group tasked with performing duties assigned by a superior, more accurately it refers to the level of individual faith in the collective benefit gained by such performance.
According to Alexander H. Leighton, "morale is the capacity of a group of people to pull together persistently and consistently in pursuit of a common purpose".[1]
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In military science, there are two meanings to morale. Primarily it means unit cohesion, the cohesion of a unit, task force, or other military group. An army with good supply lines, sound air cover and a clear objective can be said to possess, as a whole, "good morale" or "high morale." Historically, elite military units such as special operations forces have "high morale" due to both their training and pride in their unit. When a unit's morale is said to be "depleted", it means it is close to "crack and surrender", as was the case with Italian units in North Africa during World War II. It is well worth noting that generally speaking, most commanders do not look at the morale of specific individuals but rather the "fighting spirit" of squadrons, divisions, battalions, ships, etc.
Workplace events play a large part in changing employee morale, such as heavy layoffs, the cancelation of overtime, canceling benefits programs, and the lack of union representation. Other events can also influence workplace morale, such as sick building syndrome, low wages, and employees being mistreated.
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